During these unprecedented times of change, we would like to take some time to reach out to you, our valued customer, to understand what it is you would like to experience in the future. So please give us your feedback by taking this short survey – it will only take 7 minutes of your time.
One lucky respondent will win a £100 gift card , to spend in their favourite store at Churchill Square! We look forward to welcoming you back to Churchill Square very soon!
How do you think your working patterns will change in the next 3 months as lockdown restrictions continue to lift?
Please tick 1 box for your answer below.
I will continue to work from home at the same level that I did during lockdown
I will combine working from home with working at my workplace
I will revert to my previous working patterns before the pandemic began
I was never in a position where I could work from home
None of these
If other, please specify
If you have visited Brighton over the last month, please tell us how you travelled.
Have you visited Churchill Square for a non-essential retail visit since June 2020?
Please tick 1 box below for your answer.
Yes
No, but likely to visit when current restrictions start to lift.
No, and no plans to visit soon.
With non-essential shops due to re-open in April and lockdown restrictions easing, will any of the following impact whether or not you shop at a certain store or location?
Please select ONE answer per line.
Feeling safe in the stores
How well they treat employees
Their environmental and sustainability initiatives
The work they've done during the pandemic supporting local community groups and front-line workers
Knowing that the products you want/need are available for purchase
Knowing you will get value for money
Knowing you will enjoy a warm, welcoming atmosphere when you visit
Wanting to shop local to support local jobs and the local economy
Having a safe space to meet friends or family
Being entertained while shopping
Please tell us how important the following services are to you when you're deciding where to shop in the future, with 5 the most important and 1 being the least .
Click and collect available in all stores
Customer loyalty programs / Customer incentives
Family entertainment events
Ability to pre-book your shopping slot so you don't have to queue to enter individual stores
Personal shopping service
Discounted parking for loyal shoppers
Other (please specify)
Please let us know which of the following safety measures are most important to you. Please rank the initiatives below, with 5 the most important and 1 being the least .
Staff helping to maintain social distancing measures and face mask usage
Plenty of space in the stores and on the malls
Reducing the number of people in the stores and on the malls
Customers and staff wearing face masks (unless exempt)
Staff providing extra cleaning
Creating quiet shopping times for vulnerable customers
Knowing that other customers are following social distancing guidelines
Nothing, I already feel safe
Please tell us which of the following pop-up (temporary) attractions you would like to see at Churchill Square, with 5 being what you would really like to see the most and 1 being the least .
Art displays featuring local artists
Regular artisan or food market
Pop-up shops for local start-up businesses
Local charity events
National / International entertainment concept
Car displays/Pop-up car showroom
Showroom for online retailers
Would you like to see more or less of the following types of retail, food and leisure at Churchill Square in the future.
Healthy food options
Fast-food options
Restaurant dining options
Homeware stores
Female fashion stores
Male fashion stores
Sport & fitness stores
Leisure & entertainment options (Bowling/Cinema etc.)
Toy stores
Health & Beauty stores
Technology stores
Pet stores
Grocery stores
Book/card/gift stores
Luxury retailers
Flexible working spaces
How do you PLAN to shop over the coming months for these types of products?
Food & Grocery (including Groceries, Takeout/Delivery, Alcohol, Snacks, Tobacco)
Fashion Items (including Clothing, Accessories, Jewellery & Footwear)
Non-Food Children's Products: including Clothing, Shoes, Games
Beauty and Skincare Products
Home & Garden Products (including home entertainment, electronics & DIY)
Fitness and Wellbeing Products
With whom do you usually shop?
Do you have suggestions that you feel would enhance the shopping experience at Churchill Square when it re-opens for non-essential retail?
I am happy to receive communications via
Please note: To complete and submit the survey the first step/page of fields must be complete.
